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Payment Terms - Pic View


Updated: June 25, 2024

Effective Date: June 25, 2024


These "Payment Terms" apply to our business transactions with you, including the purchase of any Paid Service from us (as defined below). We refer to any service for which we charge a fee as a "Paid Service." You should read these Payment Terms carefully to understand your rights and responsibilities, as these Payment Terms constitute a contract between you and Pic View. By purchasing a Paid Service, you agree to be legally bound by these Payment Terms. If you do not agree with the Payment Terms, you may choose not to complete a Commercial Transaction. You agree to receive all communications, agreements, and notices electronically that we provide in connection with any Pic View product or service, including via email, text, in-app notifications, or by posting them on the Pic View website or through any Pic View service or product. You agree that all communications we provide to you electronically satisfy any legal requirement that such communications be in writing. We may update these Payment Terms from time to time. Make sure to review these Payment Terms before finalizing any Commercial Transaction.


Payment of Fees; Taxes

By choosing to purchase a Paid Service from us and entering a payment method, you agree that: (i) you will fulfill your obligation to pay for the Paid Service by the payment due date; (ii) any payment information you provide is true and accurate; (iii) you are authorized to use the payment method provided; (iv) we are allowed to retain the payment method information, including all debit and credit card information submitted by you and your issuing bank or the applicable payment network; and (v) we or our reseller (as applicable) are authorized to charge you for the Paid Service using the established payment method and the information you provide and which is stored in your account on the applicable payment date. Your payment warranties and our collection rights include any obligation you may have to pay any taxes or delivery fees described as applicable to the product you are purchasing. Additionally, you agree that you will be responsible for any credit card chargeback fees, as well as any reasonable collection costs we incur as a result of your failure to pay in a timely manner. You agree to pay the charges for the Paid Service in the currency specified by Pic View at the time of entering into the Commercial Transaction and assume all risks associated with any change in the currency's value compared to other currencies. The charges specified for a Paid Service include VAT and may include other taxes or delivery fees or similar applicable to your purchase. If any applicable tax or charge for a purchase is not collected by us, you acknowledge that you are solely responsible for paying the tax or similar charge. Our prices for a Paid Service do not include any third-party fees incurred in connection with the use of a Paid Service, including, without limitation, fees charged by your Internet access provider, any wireless carrier charges for cellular or data services, and any other third-party applications or services you may use with the Paid Service; you are responsible for selecting and managing these other services and paying the fees for such services.


Changes in Fees

We may change the price of any Paid Service from time to time and add new fees and charges for certain features or to reflect a change in business or legal rules, but we will provide you with prior notice of changes to recurring subscription fees. Any increase in charges for the same Paid Service will not apply until the end of your current billing cycle, unless otherwise specified in our notice to you, and will take effect no later than the next time you are charged for that Paid Service. If you do not agree to pay the new price or other applicable charges, you may choose not to renew your subscription to the Paid Service before the price change takes effect, in which case cancellation will take effect at the end of your current billing cycle. See "Cancellation" below for information on how to cancel a subscription to a Paid Service. If there are any updates or changes to the content of Subscription or Prepaid services, Pic View will inform you and ensure that the corresponding updates or changes do not affect your ability to fully enjoy the existing benefits.


Changes in Payment Methods and Account Information

You are responsible for ensuring that your account information, such as your email address and all payment information (e.g., address, debit or credit card number, and expiration date), is accurate and up to date. If your credit card expires or the information is invalid, or if you or another party controlling the payment method make changes to your billing account close to the time we charge for any Paid Service subscription (so we cannot reasonably act on your changes before billing), we are likely not to be aware of it and will charge the current charges to the card we had on record; the continuation of your subscription to the Paid Service constitutes your authorization to do so, and you remain responsible for any uncollected amounts and any charges incurred by you or us as a result of charging an invalid card.


Collection Costs; Credit Card Chargebacks

In addition to the posted fees for a Paid Service, you agree to pay any reasonable costs we incur to collect any unpaid or overdue amounts, including reasonable attorney's fees and other associated costs. Late payments will incur interest at the rate of 1% per month or the highest rate permitted by applicable law, whichever is lower, from the payment due date until paid in full. If you purchase a Paid Service subscription with a credit card and subsequently request the credit card issuer to reverse that payment, a fee will be charged by Pic View that may be a significant multiple of the amount we initially received. Thus, to allow you to pay relatively small fees by credit card, you acknowledge and agree that we reserve the right to suspend your ability to add additional content to your Pic View account until you reimburse us for the fee we were charged by the card issuer.


Auto-Renewing Subscription

By choosing to purchase a Paid Service from us and entering a payment method, you agree that: (i) you will fulfill your obligation to pay for the Paid Service by the payment due date; (ii) any payment information you provide is true and accurate; (iii) you are authorized to use the payment method provided; (iv) we are allowed to retain the payment method information, including all debit and credit card information submitted by you and your issuing bank or the applicable payment network; and (v) we or our reseller (as applicable) are authorized to charge you for the Paid Service using the established payment method and the information you provide and which is stored in your account on the applicable payment date. Your payment warranties and our collection rights include any obligation you may have to pay any taxes or delivery fees described as applicable to the product you are purchasing. Additionally, you agree that you will be responsible for any credit card chargeback fees, as well as any reasonable collection costs we incur as a result of your failure to pay in a timely manner. You agree to pay the charges for the Paid Service in the currency specified by Pic View at the time of entering into the Commercial Transaction and assume all risks associated with any change in the currency's value compared to other currencies. The charges specified for a Paid Service include VAT and may include other taxes or delivery fees or similar applicable to your purchase. If any applicable tax or charge for a purchase is not collected by us, you acknowledge that you are solely responsible for paying the tax or similar charge. Our prices for a Paid Service do not include any third-party fees incurred in connection with the use of a Paid Service, including, without limitation, fees charged by your Internet access provider, any wireless carrier charges for cellular or data services, and any other third-party applications or services you may use with the Paid Service; you are responsible for selecting and managing these other services and paying the fees for such services.


How to Cancel Monthly Subscription?

You may choose to cancel a Paid Service at any time. Just access your profile and click the Cancel Plan button. Any cancellation of a Paid Service as monthly will take effect from the end of the current billing period.


Credit Service

The credits referred to in this agreement are a virtual tool of Pic View. Users can obtain them by purchasing a Subscription or Prepaid plan. By consuming credits, users can obtain services provided by Pic View, such as access to image processing tools and any other tools that may be added in the future.


Credit Deduction Instruction

For the AI Image Generation function, 7 credits will be consumed for each image generated. For the Photo Enhancement function, 3 credits will be consumed for each enhanced image. For the Object Removal function, 1 credit will be consumed for each image generated with objects removed. For the Background Removal function, 1 credit will be consumed for each image with the background removed. For the Compress Image function, 1 credit will be consumed for each compressed image. For the Photo Colorization function, 1 credit will be consumed for each colorized image. For the Face Swap, 4 credits per image with changed face. These values may change, so please always check the credit consumption table by tool on the FAQ page. Using the above functions to process or generate images will consume credits. Credits will be calculated and deducted based on the number of images and the consumption number of the function. For example, you used the AI Image Generation function to process 1 image and the Photo Enhancement function to process 1 image. A total of 9 credits will be consumed. Firstly, the credits will be deducted from the subscription plan balance, and will subsequently be deducted from the prepaid balance


How to Get a Refund?

We are committed to providing the best product and service experience to all our users. Before purchasing, you have 11 free credits to test the functions. If you are not satisfied with the purchased services, you can obtain a refund based on the amount of credits remaining in your account and our approved conditions.

Our suite of tools includes:

Within 7 days, we will refund the remaining credits in your account based on the unit price of the credits at the time of purchase. For example, if you purchase the 1,000 credits monthly plan, we will refund the remaining credits at $0.05/credit. For full refunds, only if you have not used any credits. To request a refund, contact support on the Support page. Once the refund is processed, the case will be closed.


Contact Us

If you have any questions or concerns about these Pic View Payment Terms, please contact us: Email: support@picview.com We will respond to your request within 2 business days.